Privacy Policy

For: First Step House
Website: https://firststephouse.org
Last updated: April 14, 2026

Introduction
First Step House (“we,” “us,” or “our”) operates https://firststephouse.org (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, make a donation, register for an event, sign up for communications, or otherwise interact with us online. By using our Site, you consent to the practices described in this policy.

 

Information we collect
We may collect the following categories of personal information:

  • Contact information: name, email address, phone number, mailing address
  • Donation information: donation amount, date, and transaction details (payment information is processed securely by third-party providers; we do not store credit card numbers)
  • Communications data: information you provide through contact forms, event registrations, or newsletter sign-ups
  • Usage data: IP address, browser type, pages viewed, referring URLs, and time spent on the Site
  • Device data: device type and operating system

We collect only the information reasonably necessary to support our mission, communications, and fundraising activities.

 

How we collect data
We collect information through:

  • Online donation and event registration forms
  • Contact and inquiry forms
  • Newsletter and email sign-ups
  • Cookies and similar tracking technologies
  • Analytics tools, including Google Analytics

 

Why we use your data
We use your personal information for the following purposes:

  • To process donations and issue acknowledgments or receipts
  • To communicate with donors, supporters, volunteers, and partners
  • To respond to inquiries and requests
  • To send newsletters, event invitations, and other organizational updates (you may opt out at any time)
  • To analyze website usage and improve site performance and content
  • To comply with legal, accounting, and reporting requirements

 

Cookies & tracking
Our Site uses cookies and similar tracking technologies to support functionality and analyze usage. These include:

  • Essential cookies required for the Site to operate
  • Analytics cookies (such as Google Analytics) that collect aggregated, non-identifiable information about Site usage


We display a cookie banner and allow visitors to manage cookie preferences. You may also disable cookies through your browser settings; however, some Site features may not function properly.

 

Third-party sharing
We share personal information only with trusted third-party service providers necessary to operate our Site and services, including:

  • Stripe and Funraise — secure donation and payment processing
  • Mailchimp — email communications and newsletter management
  • Google Analytics — website analytics and performance monitoring

 

We do not sell, rent, or trade your personal information to third parties.

 

Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy and to meet applicable legal and regulatory requirements. Donation and financial records are retained in accordance with nonprofit and accounting obligations. You may request deletion of your personal data, subject to these requirements.

 

AI & automated decision-making
First Step House does not use AI-powered or fully automated decision-making systems that produce legal or similarly significant effects concerning individuals. If such tools are implemented in the future, this policy will be updated to reflect those practices.

 

Security
We take reasonable technical and organizational measures to protect your personal information, including secure hosting, encryption where appropriate, and restricted access to sensitive data. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

 

Your rights
Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal requirements
  • Opt out of non-essential communications

 

To exercise these rights, please contact us using the information below. We will respond in a timely manner consistent with applicable law.

 

Applicable laws
This Privacy Policy is intended to comply with applicable U.S. privacy laws and follows best-practice principles of transparency, data minimization, and purpose limitation.

 

Children’s privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information through our Site, please contact us and we will promptly delete it.

 

Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

 

Contact us

If you have questions about this Privacy Policy or our data practices, please contact:

First Step House
Email: development@firststephouse.org
Address: 440 S 500 E Salt Lake City, UT 84102