At First Step House, the work is demanding and deeply meaningful. Every role contributes to helping people achieve recovery, housing, and stability. We hold ourselves accountable to outcomes, but we also look out for each other.
ACT Case Manager
Help People Build Lives of Meaning, Purpose, and Recovery
At First Step House, our mission is simple: We help people build lives of meaning, purpose, and recovery.
We are seeking a compassionate, resourceful, and community-focused Case Manager to join our Assertive Community Treatment (ACT) Team. This role is ideal for someone who is passionate about helping individuals overcome barriers, access resources, and build stable, meaningful lives in the community.
As an ACT Team Case Manager, you won't be sitting behind a desk all day. You'll work directly with clients in their homes, shelters, community settings, and wherever support is needed. You'll serve as an advocate, coach, and connector, helping individuals navigate complex systems while empowering them to achieve their own recovery goals.
Looking for Better Work-Life Balance?
Enjoy a 36-hour work week while maintaining full-time benefits.
Pay: $46,353.60 annually
Schedule: Monday-Friday with flexible hours
Benefits:
About the ACT Team
The Assertive Community Treatment (ACT) Team provides intensive, community-based services to adults living with serious mental illness, including:
Our multidisciplinary team includes psychiatrists, nurses, therapists, case managers, peer support specialists, and substance use counselors working together to provide comprehensive, person-centered care.
What You'll Do
As a Case Manager, you'll help clients access the resources and supports they need to live successfully in the community.
Key Responsibilities
Why You'll Love This Role
Qualifications
Required
Preferred
What We're Looking For
The ideal candidate is:
At First Step House, you'll join a team that believes recovery is possible and works every day to help individuals build healthier, more meaningful lives.
To learn more about our organization, visit: www.firststephouse.org
For employee testimonials and additional opportunities: https://firststephouse.org/employment-opportunities/
First Step House is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Our culture is defined by commitment and results. This is a place for people who want their work to matter — and who thrive where expectations are high and impact is real.
There are days that the job is hard, but I think the reward outweighs how hard the job is. The reward of seeing people smile, seeing people come to the front desk and say, ‘thank you guys for everything you do –you’ve really helped me for the day.’
First Step is a great place to come if you truly want to feel like you’re making a difference. It’s really awesome coming to work everyday knowing that I’m valued and that I’m cared for and that not just my work life is important but overall.
Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good like work-life balance which is so needed in this field.
I work at First Step House because I feel valued and feel like I’m giving back to my community.
The things I like most about First Step House and my job are that I get to see clients come into the building with no hope at all, and I get to watch them go from no hope to having all the hope in the world, a place to live, a job, and having a fresh life.
If you want your work to mean something, you’re in the right place.
Join a team that shows up for each other and the people we serve.
